📦 How to Start a Request

No complicated forms! Just message us on WhatsApp:

Step 1: Message us at 9311696605.
Step 2: Share your Order ID and Customer Name.
Step 3: Our team will reach out to guide you through the next steps.

📅 The 7-Day Window

You have 7 days from the date of delivery to request an easy return or exchange.

🏷️ Special Offers & Sales (EXCHANGE ONLY)

For orders placed during special promotions, the following applies:

• Eligible for Exchange ONLY (No Refunds).

• Applies to: EOSS (End of Season Sale), Buy 2 Get 1 Free, and Secret Code Discounts.

🎥 Important: The Unboxing Rule

To ensure a smooth process and protect your purchase:
Please record an unboxing video while opening your package. This helps us quickly resolve any issues regarding damaged or missing items.